Bug Tracker Assassin (BTA)

Program Features:

Bug Tracker Assassin (BTA) is a web application developers can use to track defects (i.e. bugs) and enhancements against open applications. The program serves as a communication tool via a ticket system where information is stored and delivered from a database.

Main Screens:

BTA contains 5 front-end screens:

1. Home Page: Displays trouble tickets against an existing, open application selected from a dropdown list. Includes a "View/Edit Ticket" button to select a ticket for further processing in the Editor Form, and a "New Ticket" button to submit a new ticket in the Creator Form.
2. Creator Form: Provides dropdown menus to select ticket properties and provide input for creation of new ticket. Provides button to submit new ticket and button to return home.
3. Editor Form: Displays auto-populated properties of ticket selected from home page. Allows for changing of properties to update ticket, button to re-submit ticket, or button to return home.
4. Success Page: Displays message that database was updated with new ticket information and confirmation email sent to ticket originator. Home button included.
5. Failure Page: Displays message to try again if user fails to complete form and tries to submit ticket. Home button included.

Background Components:

BTA contains 3 Servlets to interface with database:

1. Creator
2. Editor
3. Fetcher

Ticket Features:

• BTA tickets will display the following fields of info to the user:
1. Applicaton ID
2. Ticket Status
3. Ticket Priority
4. Originator Name
5. Developer/Assigned Name
6. Summary
7. Description
• With BTA ticket handling, users can:
  1. Update an existing ticket's fields
  2. Assign/Re-assign ticket to a developer
  3. Receive emails confirming ticket submission.

Database will organize and store:

1. Ticket ID Reference Number
2. Ticket Status
3. Ticket Priority
4. Application ID
5. Active Date
6. Close Date
7. Originator Name/Email
8. Developer Name
9. Summary
10. Description